Shipping & Delivery

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Standard shipping:

All orders under $200.00 – Flat rate $19.80.

Orders over $200.00- FREE SHIPPING within metropolitan areas of NSW, ACT, VIC, QLD & SA*.

Please Note:

  • FREE SHIPPING excludes for heavy/oversized items or delivery to non-metropolitan/interstate areas as determined by us.  
  • For small item, we use Australian Post
  • Otherwise we will choose the courier best to suit your deliver

Delivery Estimated Times

After the parcel is sent, it will be up to 2-6 business days for most Metro and inner-reginal postcodes, excluding WA which takes 7-8 business day.

Delivery Policy

Delivery of your goods within Australia

  • We only deliver to Australian Addresses.
  • After ordering online, you will receive an email confirmation containing your order details and an receipt of your purchase. We will attempt to send your goods via Australia Post or courier within 3 working days. However if goods are unavailable, due to supplier stock issues, delivery may take a little longer. If a longer wait is unacceptable, you can choose to have a full refund or have your item swapped to a similar item (of your choice).
  • All delivery requires a signature on delivery.
  • If your parcel cannot be delivered you will receive a notification card and you will need to make alternative arrangements for collection with the courier. If not collected, it may be returned to Bexley Guitars and any re-delivery charges will be charged to the customer.